Privacy Policy

Last Updated: May 2025

Carolina National Transportation LLC, doing business as The Carolina Group of Companies, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or engage in communications, including SMS.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing or personal details when you request services or contact us.
  • Non-Personal Information: Device type, browser information, cookies, and analytics data to enhance your website experience.
  • SMS Opt-In Data: Mobile number and consent history for text message communications.

2. How We Use Your Information

Your information may be used to:

  • Process service requests and provide customer support.
  • Send service updates, promotions, or event notifications (with your consent).
  • Improve our website functionality and service offerings.
  • Comply with applicable legal obligations.

3. SMS Communications & Opt-Out

  • By opting in, you agree to receive SMS messages from Carolina National Transportation LLC d/b/a The Carolina Group of Companies.
  • You may unsubscribe at any time by replying STOP to any message or contacting us directly.
  • Standard message and data rates may apply.

4. Data Sharing & Security

  • We do not sell or rent your personal information.
  • We do not share mobile information with third parties for marketing purposes.
  • We may share information with trusted partners for operational needs (e.g., payment processing, SMS delivery).
  • We protect your data using industry-standard encryption, access controls, and regular compliance reviews.
  • We are committed to protecting your privacy. Your personal data will not be transferred, shared, or disclosed to any external organizations under any circumstances. All information you provide is used solely for the purposes described in this policy and is handled with strict confidentiality.

5. Your Rights & Choices

You have the right to:

  • Access, update, or request deletion of your personal data.
  • Opt out of SMS or marketing communications.
  • Request details about how your information is used and stored.

6. Changes to This Policy

This policy may be updated periodically. Changes will be reflected on this page with an updated revision date.

7. Contact Us

For any questions or concerns about this policy, please contact:

Carolina National Transportation LLC

d/b/a The Carolina Group of Companies

1 (800) 905-1912